Privacy Policy

1. Introduction

RejoinAll ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and platform (the "Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

• Account information: name, email address, phone number, business name, and role
• Business details: company name, business type, tax ID, billing and shipping addresses
• Order information: products ordered, quantities, delivery preferences, and order notes
• Documents: W-9 forms, tax exemption certificates, and business licenses you choose to upload
• Communications: messages you send to us via email or through the platform

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system
• Usage data: pages visited, time spent, referring URLs, and clickstream data
• Cookies and similar technologies: session cookies for authentication and preference storage

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and fulfill orders
• Generate and manage invoices and payments
• Communicate with you about orders, deliveries, and account updates
• Improve and optimize the Service
• Comply with legal obligations and enforce our Terms of Use

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us with payment processing, delivery logistics, invoicing (e.g., QuickBooks), and hosting
• Producers and vendors: Order details shared with food producers as necessary to fulfill your orders
• Legal compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of RejoinAll or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Cookies

We use cookies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookie settings through your browser. Disabling cookies may limit your ability to use certain features of the Service, including signing in.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption of data in transit (TLS/SSL) and secure database storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request a portable copy of your data

To exercise any of these rights, contact us at privacy@rejoinall.com.

9. Third-Party Services

The Service may integrate with third-party services such as QuickBooks for invoicing and payment processing providers. These services have their own privacy policies, and we encourage you to review them. RejoinAll is not responsible for the privacy practices of third-party services.

10. Children's Privacy

The Service is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@rejoinall.com.